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Top Articles
Migrating Data to Microsoft's CRM 4.0
[2008-08-04] I have started the data migration from our own homegrown CRM system to Microsoft's CRM 4.0. The data set is pretty large, not millions of records but large enough that I can't manually massage the data.
sales-i Product Gains CRM Functionality
[2008-07-15] The economy's not in great shape right now, and if money isn't already tight where you work, it seems wise to at least anticipate that possibility. So businesses looking to save a little cash should be happy to hear that sales-i "has boosted its sales intelligence service by adding some key CRM functionality."
Pivotal 6.0 CRM Software Suite Wins Award
[2008-06-20] The winners of ISM's 2008 Top 15 CRM Software Awards have been announced, and they're being praised for achieving significant improvements in many areas. One of the top products is CDC Software's Pivotal 6.0 CRM software suite.
Sega Might Hand Over CRM Account's Reigns
[2008-05-15] Certain companies will want to find their hats - or at least their best brochures - and get ready to toss everything into the ring. Rumor has it that Sega, the household-name videogame company, is looking for a direct marketing agency to manage its CRM account.
Salesforce for Google Apps
[2008-04-14] Salesforce, a leading CRM solution provider has announced the release of Salesforce for Google Apps, which will see Google's range of communication and collaboration tools integrated into Salesforce's various customer management applications.
Oracle's Latest Release Of Their CRM Product
[2008-03-24] For those who follow the enterprise software space, there is some news this week regarding Oracle's latest release of their CRM product. However, there are really two stories here: what Oracle is doing with the CRM product, and how they are engaging with the market.
Salentica Launches Advisor Desk FASTRAK
[2008-03-04] A new hosted wealth management CRM solution is here, and Salentica Systems has dubbed it Advisor Desk FASTRAK.
ShoreTel Microsoft Dynamics CRM Integration App Released
[2008-01-29] ShoreTel has announced ShoreTel Microsoft Dynamics CRM Integration application.
The New Microsoft Dynamics CRM
[2008-01-07] A couple of weeks ago, Microsoft announced that the new version of Microsoft Dynamics CRM was released.
Looking at Highrise from 37 Signals
[2007-11-27] I've been a big fan of BaseCamp from 37 Signals for a while. We use it as an online, collaborative project management application to help develop effective Web sites with our clients.
Siebel CRM Mashed Up Through WebEx
[2007-11-01] WebEx, its new owner Cisco, and Siebel's masters at Oracle have made Siebel CRM available on an on-demand basis through WebEx Connect.
Salesforce.com: The Perils of Platform As A Service
[2007-10-08] First off, let me say I'm very impressed with Salesforce.com. I admire the company considerably. My startup, HubSpot, is a Salesforce.com customer.
myCRMcareer - a New Online Service for CRM Professionals
[2007-09-18] Throughout the latter part of the summer, the Cerado team has been partnering with our friends at BPTPartners to build out a new online service for CRM (Customer Relationship Management) professionals.
What is the best Free Open Source CRM Software?
[2007-08-24] Rather than taking a look at one specific piece of CRM software today, I thought I would direct everybody's attention to a WebProWorld post in which a member is asking which one he should use.
PageFlakes Offers CRM Module
[2007-06-05] In another sign of what portals could be, the AJAX-based personal web portal PageFlakes has introduced a module that puts customer relationship management (CRM) a click away.
Every CRM Company Should Build a Community
[2007-04-06] It's surprising to me that most enterprise CRM companies are still living in the dark ages a la Web 1.0. Little do they realize that web 2.0 is here and how companies do business has drastically changed.
Latest Developments from ACT Database Software?
[2007-03-26] In this article we will look at some of the latest developments for ACT! database software which has been developed by Sage.
GoldMine CRM and Effective Marketing
[2007-03-12] Good customer relationship management - CRM software, such as GoldMine software for example, provides you with the ability to not only conduct effective sales management, but also effective marketing campaigns as well.
The Importance of Reporting In CRM Software
[2007-02-28] A customer relationship management (CRM) application that is not able to create reports is virtually worthless.
Can CRM Adapt To My Way Of Working?
[2007-02-19] Introducing new software into any company can be disruptive and can pose a challenge for employees.
The Importance of Training On A CRM Solution
[2007-02-01] Imagine buying a car before you have had driving lessons of any kind, and then sitting behind the wheel trying to figure out how to get you and the car back home.
Sugar CRM - Roadmap to Commercial Open Source Technology
[2007-01-22] Sugar CRM is commercial Open Source Customer Relationship Management (CRM) software for companies of all sizes, based on the LAMP stack (Linux-OS; Apache-Web Server; MySQL-Database Server; PHP-Programming Language).
Sales Management w/ Microsoft Dynamics CRM
[2007-01-08] Microsoft Dynamics CRM 3.0 is a comprehensive customer relationship management software package that helps businesses to improve all aspects of customer service and improve marketing and sales performance.
Automation With Microsoft Dynamics CRM 3.0
[2006-12-28] Sales and marketing personnel are best employed in sales and marketing rather than carrying out repetitive administrative tasks.
Using Microsoft CRM to Manage Client Projects
[2006-12-11] As a Microsoft partner, we help our clients implement the solutions they purchase. One challenge we have is how to track the project tasks so that we can:
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